
Facebook announced that they have launched new APIs to support some of the new features associated with the Timeline format for pages.
The new APIs will manage:
- Messages
- Milestones
- About section
- Apps
- and Posts.
By implementing these APIs, it will allow page management applications to successfully manage these various features.
One of the key APIs is the messages. This API will allow brands to incorporate messages in to a page management tool meaning that, in theory, they could assign messages as tickets to specific individuals as opposed to having their page manager respond to all incoming messages without the ability to escalate.
With these new APIs, brands will also be able to have 3rd party apps manage milestones, page posts, upload cover photos and change tab app icons. For more information check out the Facebook Developers Blog.
If you still haven’t updated your brands page to the Timeline format take a look at Majestic Media’s guide to the Timeline
